FAQ

Q. How do I identify what type of stone I have?

A. The first step in identifying your stone is to understand the natural stones classification and composition. Natural stone can be listed as either calcareous or siliceous.

Calcareous types of stone

  • Marble
  • Onyx
  • Limestone
  • Travertine

Calcareous types of natural stone listed above are composed of calcium carbonate. These specific stones are highly sensitive to acidic chemical and require more TLC

Siliceous types of stone

  • Bluestone
  • Slate
  • Granite
  • Quartz
  • Sandstone
  • Soapstone

Siliceous types of natural stone listed above are composed of mica, quartz and silica. These particular stones are very durable and relatively easier to maintain over a lengthy period of time.

Q. How do I clean Natural Stone ?

A. Dust mopping with a micro fiber dust mop or vacuuming the area to remove all dust and dirt particles from the surface of the floor to prevent scratching the floors surface. Following this step we then recommend damp mopping the floor with a very mild neutral cleaner such as dish soap and warm water. You want to be sure not to use a large amount of cleaner in your water when cleaning your floor.  This will help prevent film build up and streaking. You generally want to stay away from chemicals such as vinegar, lemon or any other acidic cleaners.

Q. How often should I be sealing Natural Stone ?

A. Sealing is an important step that one takes as an extra precaution against staining. We highly recommend that our sealing applications should be performed on an annual basis in most areas. We also recommend that this application should be performed once every 6 months in higher traffic areas come into contact with water on a more frequent basis. Areas such as front entrance, kitchen, showers and washrooms.

Q. Is the restoration or polishing process create dust ?

A. Both restoration and polishing methods depending on your particular circumstance are all completed with a hydroponics water process preventing all dust particles to be completely grounded. By using water while restoring, cleaning or polishing the floor we are able to eliminate the possibility of dust becoming air born 100 percent of the time. By doing so we are able to ensure that there is absolutely no cleaning involved by the customer when we complete the project.